Privacy Policy
1. Introduction
Welcome to Joishi ("Joishi", "we", "our", or "us"). Joishi is a comprehensive multilingual calendar offering:
- Nepali (Bikram Sambat / BS) and Gregorian (AD) calendars
- AD ↔ BS date conversion
- Festival information and the daily Panchang almanac
- Saait (auspicious timing) and Barabela information
- Live gold, silver, and foreign-exchange rates
- Event management and reminder tools
- Content in English, Nepali (नेपाली), Sanskrit (संस्कृत), and Hindi (हिन्दी)
We are committed to protecting your privacy and handling your information responsibly. This Privacy Policy explains how we collect, use, store, disclose, and protect your information when you use the Joishi mobile application, website, and related services. By accessing or using Joishi, you agree to this Privacy Policy.
2. Information We Collect
2.1 Account Information
To create and manage your account, we may collect:
- Email address (used for verification and account security)
- Name (optional)
- Profile picture (optional)
- Language preferences
- Account settings and personalization data
We use email verification to authenticate and secure user accounts.
2.2 Calendar and Event Information
When you use event management and reminder features, we may store:
- Personal events and their titles/descriptions
- Event dates, times, and recurrence settings
- Reminder preferences
- Saved calendar settings
2.3 Device and Usage Information
We may automatically collect the following technical information:
- Device type, model, and operating system version
- Application version and unique device identifiers
- IP address, language settings, and time zone
- Usage statistics, error logs, crash reports, and performance diagnostics
2.4 Analytics Information
We may collect anonymous or aggregated information regarding features accessed, screens visited, session duration, user interactions, and application performance. This helps us improve the quality, reliability, and functionality of Joishi.
3. Information We Do Not Collect
Joishi does not require users to provide the following personal data to access our standard calendar, date conversion, Panchang, festival, and market-rate content:
- Government-issued identification numbers
- Passport or citizenship information
- Bank account or credit/debit card information
4. How We Use Your Information
We use the information we collect to:
- Create and manage user accounts
- Verify user identity through email verification
- Provide calendar, date conversion, Panchang, festival, Saait (auspicious timing), Barabela, and market-rate services
- Manage personal events and reminders
- Personalize language and application settings
- Improve application functionality and user experience
- Monitor performance and troubleshoot technical issues
- Respond to customer support inquiries
- Send important service-related communications
- Protect users and ensure platform security
- Comply with applicable legal obligations
5. Notifications
Joishi may send push notifications regarding:
- Festival reminders and calendar events
- Panchang and market-rate updates
- Application updates and security alerts
- Service announcements
Users may disable notifications at any time through their device settings.
6. Information Sharing
We do not sell, rent, or trade your personal information to third parties. We may share information only in the following limited circumstances:
6.1 Service Providers
We may engage trusted third-party providers to assist with:
- Cloud hosting and data storage
- Analytics and crash reporting
- Push notification delivery
- Customer support and payment processing (if premium services are introduced)
These providers may access information only as necessary to perform services on our behalf and are bound by appropriate confidentiality obligations.
6.2 Legal Requirements
We may disclose information when required by applicable laws, court orders, government authorities, or other legal processes, or to protect the rights, safety, and security of our users and the platform.
7. Data Security
We implement reasonable administrative, technical, and organizational safeguards to protect your information against unauthorized access, disclosure, alteration, loss, and misuse. While we strive to maintain robust security, no method of electronic transmission or storage can guarantee absolute security.
8. Data Retention
We retain your information only for as long as necessary to provide our services, maintain your account, fulfill legal obligations, resolve disputes, and enforce our agreements. Information that is no longer required will be deleted or anonymized.
9. Children's Privacy
Joishi is designed to be accessible to users of all ages. We are committed to protecting the privacy of all users and collect only the information necessary to provide and improve our services. Personal information collected through account registration, such as an email address, is handled in accordance with this Privacy Policy.
Parents or guardians who believe that a child has provided personal information through the application may contact us at [email protected] to request review, correction, or deletion of such information where applicable.
10. Your Rights
Depending on applicable laws, you may have the right to:
- Access your personal information held by us
- Correct inaccurate or incomplete information
- Update your account information at any time
- Request deletion of your account and associated data
- Request a copy of your personal information
- Withdraw consent where processing is based on consent
- Object to certain data processing activities
To exercise any of these rights, please contact us using the details provided in Section 15.
11. Account Deletion
Users may request deletion of their account by:
- Using the account deletion feature within the application (if available), or
- Contacting our support team at [email protected]
Upon verification of your request, we will delete or anonymize your personal information, subject to applicable legal and operational requirements.
12. Third-Party Services
Joishi may integrate third-party services for hosting and infrastructure, analytics and diagnostics, push notifications, customer support, and payment processing (if applicable). These third-party providers operate under their own privacy policies, which we encourage you to review.
13. International Data Transfers
Your information may be processed or stored in countries outside your country of residence. Where required by applicable law, we implement appropriate safeguards — including standard contractual clauses or equivalent measures — to protect information transferred internationally.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. Updates will be posted within the application and/or on our website. Continued use of Joishi after changes become effective constitutes your acceptance of the updated Privacy Policy.
15. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:
- Email: [email protected]
- Website: joishi.com
